New measures to increase foreign currency earnings for ETECSA, including an increase in Internet rates in Cuba.
El gobierno cubano ha aprobado un conjunto de acciones dirigidas a recuperar ingresos exportables de la Empresa de Telecomunicaciones de Cuba S.A. (Etecsa).
Entre las medidas anunciadas por el Primer Ministro, Manuel Marrero Cruz, destaca la limitación de las recargas del saldo principal en moneda nacional (CUP) a los precios actuales. Por encima de estos precios, las tarifas se incrementarán, sin establecer límites de consumo, advertisement.
Likewise, significant changes will be implemented in the Nauta Hogar service, allowing unused balances to be accumulated at the end of the month, a measure that could improve user satisfaction.
Furthermore, New offers in foreign currency will be promoted, expanding the options available to customers handling this currency.
Another initiative includes the introduction of payment for roaming out services (calls received while abroad) in foreign currency, which will allow users to access this service outside the country under new economic conditions.
According to officials, these measures will "strengthen" ETECSA's revenue-generating capacity, prioritizing strategies focused on foreign currency, a crucial resource for the country's economy in the current context.
Aumento de las tarifas de Internet en Cuba en 2025
La Cuban Telecommunications Company SA (ETECSA) anunció un incremento en las tarifas de internet a partir de 2025, según informó el primer ministro.
During his address to the National Assembly of People's Power (ANPP), which met this week in Havana, Marrero explained that the measure seeks to raise foreign currency, given that the introduction of services in National Currency (MN) has reduced demand for packages offered in dollars.
The Prime Minister emphasized that prices in Mexican pesos "cannot remain unlimited" as they are now. He explained that a consumption limit will be established in this currency, and those who wish to exceed it will be subject to higher rates.
Marrero did not announce the prices of the new Internet rates in Cuba, nor when this measure would be implemented.
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140 comments
Every time they have an idea, it's to harm the unfortunate worker. Don't go down that road. You don't go to a movie theater, a restaurant, a bar, a cabaret, a beach house, a pool, a hike, a trip to Spain, Greece, the Millionaire Islands!! To Mexico! AA NOTHING. !!_ Well, those of us who live on a salary!!!
We can't have any social life! We don't have enough money!! And on the other hand!! They want to take away our only entertainment!! DON'T PRESS ANYMORE!! ÑOOO MY SON!!
And by the way, there are some Internet problems, but at least we have some fun!
Are you serious? If buying a cheap package is already difficult, they think this will help under the excuse that we complain about the connection. Is it really that difficult to put up a signal pole and that's it? It's obvious at first glance that it's a casino, for God's sake.
When Cuba pays its workers in a currency other than the National Currency, which has no value, they will be able to implement these measures, since in itself you are forcing Cuba to invent and buy the other currency at a higher price on the street, and then where is this blockade that supposedly means you are lacking American currency, you are forcing the people to do things that not even you do.
And we continue with the stupidity, they increase the price of a product which lacks QUALITY, then I hope they will say that said connection will improve greatly or in comparison to the current one.
Without electricity 16 hours a day and they will change the currency with which the package is purchased more than once
It's like saying "We don't care about your financial status, if you want to connect, pay me in dollars."
To start, why don't YOU pay us in dollars? You implement a currency for which you don't even pay us, and you require the purchase of various products in dollars.
I find this completely unfair. What's the population's fault that ETECSA doesn't provide the revenue it should? The question is, what are the people who can't pay the fares in dollars doing? Has anyone thought about that?
Likewise, I think that too, as do many others.
Isn't it enough to charge for a service they don't provide? To raise the cost, they should create the conditions so that the service is not lacking because since the undesirable blackouts began in the country, ETECSA receives free payments because the people do not receive the service that is provided. You cannot use Nauta Home at home; you must go out to look for a connection, so it ceases to be a service at home. You cannot use landlines because the phones stop working. You cannot use data or mobile calls. So, what services do they want to charge more for? First, invest in your businesses, create the conditions to provide a service despite the electrical impacts since everything is under the same government, then think about continuing to abuse a people who already live with too much oppression. Excuse me, but that's the reality.
It is honestly an abuse of the people who invents these laws and wants to turn the people against this failed government to the point where they will harass the people.
With how bad the connection is here, how far are the rates going to go?
pricecupante la direccion de la economia…desaparecieron al corrupto de Gil Fernandez y continuamos idem o peor.. hasta donde me van a llevar las nuevas directrices..soy un adulto mayor de 75..solo..con una pension risoria a pesar de mi doctorado y vida laboral de 42 años…
I have complained on multiple occasions... even to the National Assembly... and there has been no response... what is happening is sad...
They don't have the conditions to provide the service and they are trying to charge as first quality, there are a lot of people whose data expires because they can't connect due to the poor quality of the connection, in another country they won't earn enough to pay fines for the poor service they provide.
that's why we are like this and we're going further backwards. Here nobody thinks about the people, the only thing one has is a little bit of internet and not even that in the ostinant life in this country. The leaders only think about themselves and the health of their pocket and they do nothing to improve the economy of the country. Every day we have less and we are less. But they don't talk about raising salaries or pensions, of course because the people don't matter to them, everything is for their benefit and only theirs, when a doctor only earns 5000 and some pesos that is not enough after studying for six years, working hard at a university and spending millions for communism. They also don't think about the students who need the data to be able to study since everything is digital and there are not even physical books because in this country there is simply NOTHING. Here what is missing is for them to take away our houses and take away what's inside, they talk about capitalism but in this country nobody has anything, not even freedom of expression (which they boast so much)
That's why what happens happens and they don't understand why people are against them.
DPEPDPE
Hello, good evening. I don't agree. I will be the first to not spend more than necessary so that my family doesn't have to invest, because they don't get free money there.
It seems more than abusive to me, because we have a very bad connection.
Here you can see the blockade they talk so much about, another measure that only harms the people and how they have the nerve to say that it is to collect foreign currency and improve the connections and situation of the country, as it does not hurt them they do not care about the consequences either, we are in that when there is no electricity, which there almost never is, there is no connection and even so they are going to raise the shitty service they offer and even limit it for the people, how they criticize the Americans but their ass is watering down to collect their dollars
If they've already taken away the milk from the children, why are they surprised? Anything can happen here, they command and dispose of things as they please.
Not even the internet was good enough to upload it, but what they should do is increase the amount of data, there is nothing to entertain themselves with anymore.
They are scoundrels, they steal and steal more from the people.
I can't believe it
total shamelessness
They hate the Cuban peso so much and love the American one so much that they don't know what to do.
They hate their people.
It seems that everything in the country is going to increase, which will lead to greater poverty, since this should go hand in hand with an increase in the income of public employees, retirees and pensioners and that is not being talked about.
It's disrespectful. The only country in the world where the internet is expensive is ours. With this increase in internet prices, it needs to be used because the internet really sucks right now.
It's one invention after another with these people, and every measure is for the worse. And if you have to pay more to raise foreign currency, you have to pay more to continue having the same terrible connection we have here, because they don't even bother to improve services, just earn more. What kind of crap are they??♂️
Es lamentable que se anuncien nuevas medias y este anuncio este incompleto por parte del primer ministro.la información a un pueblo se debe establecer completa..me refiero al costo…Sin dudas somos un país bloqueado por nuestros dirigentes.No nos acostumbramos a noticias desfavorables a la existencia. hemos tenido un 2024 lleno de noticias desagradable a la vida. todo parece indicar que tendremos un 2025 lleno de noticias aún más desagradables al oído y la vida…
They do nothing to benefit the people, on the contrary, they are driving them up the wall, the internet is the worst, the worst, and they intend to raise the rate until when,..
This makes me laugh because they want to fix the mess they have in the country by taking the $ from ETEXSA because if this chicken coop they have were well organized, the communications would be better because my family and I have already paid for a base radio and so how many thousands of euros and dollars have been collected so far?
Raising prices doesn't solve anything, and it has to do with the issue of currencies traded legally in the country. The lack of USD inflow is based on the government's poor commercial performance. This situation only results in the continued impact on the working class. The average Cuban
Marrero, then you just declared ETECSA a capitalist company, and not a revolutionary and communist company, you are more capitalist than communist. You only think about the dollar and screw everything else, whoever thinks that you are going to move the country forward is crazy decrepit, you have destroyed everything that Fidel did, for me you are traitors and counterrevolutionaries, thieves and corrupt, but you will be punished one day
But that man is crazy, he thinks we are sheep or what?
You who think that everything goes up and up, you are thieves who don't respect anyone, until when are you going to continue taking away the little we earn? The internet in Cuba is the most expensive in the world and you are going to raise it even more, what quality or anything if there is never a connection?
If we want to make the company more profitable and contribute more to the national economy, it's necessary to reduce the number of "corporate telephones" designated for state agencies. The expense is incalculable given the amount currently used. No measures have been announced in this regard. I believe urgent measures must be taken to curb spending in this sector. Any official of a state agency uses this tool, thereby creating privileges and corruption. There is a lack of oversight. It's not just the residential population that must guarantee the company's economic efficiency.
Once in 2023 I remember that the problems with the current started and the next month they added more Nauta hours for everyone... but now they don't care, they don't even let them accumulate... but the best thing is that the worst connection in the world is the one here that they say is 4g but in truth it is rigged 2g (be careful) and on top of that they are going to raise the price hahaha this country is a joke and that Marrero ……..
I agree with most of the people who have said that, your comment is in favor of the people, not at all, not everyone is against it. I don't know how far we will go and how far they will go, since what they have done is put an end to this revolution.
In the end, much of the same thing they've been doing, terrible service, and to top it off, more expensive. For me, they can put the line where the sun doesn't shine. I'll see how things would be. Otherwise, I'll just use Wi-Fi and use a virtual line.
Likewise
What will happen to those who have accumulated megabyte packages? Will they lose them? How are we teachers going to work without the Internet because our salary is not enough for a 110 megabyte package? If they raise it, how will our lives be?
The most expensive service in the world and also the worst service in the world and now they have to raise the rates, ugh, they don't do anything for the people?
What they should do is limit oil phones,
For God's sake, may there never be any good news for this country that at least makes us feel happy. Let them analyze the situation of the people.
The first thing is to improve the quality and stability of the Internet, which is very bad, not to put so many limits and not to continue increasing the prices of everything and we blame the price increase on the individual. Please, these measures must be well analyzed so as not to continue harming the people.
measures that are very unfeasible for the people. They increase rates, they do not increase salaries, and the overall service they provide is terrible.
Why don't they limit the balances of the so-called oil companies' or executives' phones, which are assumed by the state and are used by any executive or indirect worker, who does not solve society's problems?
Until when are they going to continue tormenting the people? Isn't the enormous scarcity of everything, the mockery and abuse they inflict on ordinary Cubans enough? Because they do have everything, and in abundance, at the expense of the sacrificed people? It's time for a change for the well-being of the Cuban people. Enough of so much mistreatment, mockery and oppression.
The first thing is to guarantee service throughout the country, since we are paying for a terrible service.
I'm done, it's a lack of respect, the truth is, until when, and whoever doesn't have that currency, how do they do it, and whoever doesn't have help from abroad are lost, the truth is, they think more and more about supporting themselves and not helping the people, until when will that be, my God?
This is crazy now the internet is increasing and the salaries are still the same I don't understand anything
Estoy de acuerdo en que ETECSA necesita seguir mejorando la tecnología, pero no vamos siempre a pagar los platos rotos, todos sabemos que las recargas internacionales siempre han sido más beneficiosas que las nacionales, por favor, hay otra forma de que aumenten las primeras : que se vean las diferencias favorece las primeras para que aumenten, no perjudiquen a quienes las pagamos en CUP, somos siempre los más sacrificados, vamos a perder el beneficio que hemos ganado, lo que van a decaer las segundas.Gracias. Un Cubano comprometido y amante de su país.
castigar a los que solo podemos recargar con cup es la única interpretación de sus medidas draconianas
The problem is that Marrero wants to imitate Murillo, who finished off this country with his henchmen, and now he's going for Cubatabaco, hahaha.
Please do not crush the people any further by harming them, with more changes in the prices of ETECSA packages, let the people live, the internet is very bad, all your data is trying to connect,
They've left this country drowning in misery. Not a single sphere of the economy or infrastructure is functioning. Nothing works, not even the health services, where there are fewer doctors every day. Medical students, for the most part, only think about leaving as soon as they graduate. The electricity doesn't work, the internet even less so now, there are no roads, the fields are harvesting marabú for coal export, food prices are skyrocketing, retirees who worked so hard are dying of hunger or of their chronic illnesses because medicines are in short supply. This has become a country of lonely old people because their children leave for other valleys in search of a decent life. The people suffer in silence because Cubans have lost even the hope that this country will ever change, and in the meantime, we have to accept that leaders say they were wrong, that they will rectify their errors, that they will correct distortions, that it's all the blockade's fault, and to top it all off, we have to applaud their speeches and remain silent, without having the opportunity to elect others. They do whatever they want because they own a Parliament in which all laws are voted on unanimously, without even a single abstention. They own the judiciary and the executive branch. But one day, not too far away, they will have to be held accountable, and then, yes, history will not absolve them.
I completely agree with your words; they couldn't be more true, as they are undoubtedly the opinions of the majority of the Cuban people. I hope that when the elections come, the people will show respect and not vote for anyone associated with that elite.
Please, what is the rate increase? For the complete story,
Everything is already screwed with ETECSA, these measures as always to screw at least favors gone
Marrero, where is the wealth created by the people in their workplaces? It's not the people's fault that the currency they use to pay the people is nothing more than toilet paper. The first distortion that must be corrected is that state institutions and the excessive and redundant leaders are subsidized by the extremely low wages they pay workers. That is a very high political cost that will explode sooner rather than later.
Etecsa is going to expire with free internet. This company collects foreign currency, but it doesn't return to itself. The government uses it for other purposes.
etecsa debe buscar modalidades de pago y uso satisfactorio para el pueblo. En E.U. se habla de internet gratis para Cuba. Una amenaza para preocuparse por qué será la ruina económica de etecsa.
What they want is for us to have less communication, less social media, and less access to information. That won't increase ETECSA's revenue. What it will do is cause many people to reduce their internet use and lower Mexico's revenue. Each new measure is a bigger disaster than the last. My question is, who runs this country, or who are they running it for?
I understand: they don't receive dollars from tourism and the kids have to have money for their entertainment, so they go to the town working upwards. It doesn't matter anyway. It's clear that we will die peacefully.
And how many dollars are they going to pay us in salary??????
What a lack of respect, more and more money in the pockets of the powerful, they leave power and lose with how much they already have
Change of the rate, of course higher, and the quality of service, immovably terrible, do what you want, in any case, this country is a disaster.
Total for the internet garbage that is here
Son, the internet in Cuba is not bad because it arrives like that, but because here internally they limit it. The internet cable that arrives in Cuba has as much quality as the one that arrives in France, Mexico or any other country. What's going on? The internet is a very important communication tool, given the hypothetical case that an organized opposition emerged in Cuba, what would be its fundamental means to maintain this organization? In fact, they would organize themselves through social networks that have their base on the internet, so if there is a good network like the one that enters the country and the state knocks it down or limits it when events or demonstrations against the state occur, as it has done before, the evidence of its way of acting would be irrefutable, therefore the internet in Cuba will never be good. Also, another thing, the internet costs kilos, but we live in Cuba and we have a government that protects us so much and prays so much that the devil wants its children until he takes out its eyes.
Once again, this lack of respect for the Cuban people is evident. They're talking about raising internet rates when what they should be doing is improving the poor connection and offering users deals in local currency, which is what is charged in this country.
I've had Nauta Hogar for years, and I almost always have data left over and lose it. I'm so glad. I thought about canceling my subscription. If there's no power, you can't turn on Nauta, and the data is running out.
Until when, please! We are mistreating each other. I think this increase in these rates is not right; they are, in my opinion, already excessively high. Buying three packages at the maximum price already costs $1500.00, and the truth is, the Cuban worker's salary is far below that.
Please, my humble opinion regarding the increase in the purchase of Etecsa Internet packages.
Before commenting, I took the time to read some of the options. I think those implementing the measures should do the same. Not one comment is favorable. Everyone agrees that workers and retirees will be harmed. Will we have to forgo that service as well?
As long as these changes do not hinder or harm citizens who only depend on their salary and do not have any type of income from abroad, then this change in measures would be welcomed. That is the first thing that should be considered, how not to further deprive those who do not have access to daily changes in the country.
I would not like these words to be misinterpreted, nor to be an encouragement to those who never agree with the revolutionary process, but I do want to think carefully about the needs of the people and not about external interests. We must always find a way to move forward without harming the population. Only in this way can we gain confidence, strength, loyalty, and unity within and outside the country.
Very apt words… Very good for you.
There's always a way, but they never find it. It's always the people who lose out. IN EVERY WAY. They don't put in a single thing that favors the poor in any way.
Very well! And they haven't thought about the hundreds of university students who use the internet out of their own pockets or their parents' pockets...to be able to study and be more or less up to par with current education...
What a lack of respect for the people. We are unprotected. Until when and how far will they take us?
For God's sake, we won't even have internet.
These dictators are where they deserve to be, sponsors of terrorism, they do it against their people, against their people who serve them, and they will never be erased from that list and from that first place in the world.
Nothing, ordinary Cubans are the ones who will suffer the most from the implementation of this measure. The national currency, which is what workers earn, will only be enough to buy a measly package. If you have dollars, you have unlimited internet access; other citizens will have to figure it out however they can. Well, just buy another limited package next month.
Keep in mind that not all of us have currency, that is a service for the people, not private for those who receive currency, it includes all kinds of people, the richest and others who are quite poor. Food is enough, because if you don't have thousands of pesos to eat, you go hungry. Not everyone lives well. Marrero, you are fat.
ETECSA collects thousands of USD with monthly promotions, which sometimes even happen twice a month. Where does all that currency go? What do they do with it? The most affected are the average Cuban. It is a great lack of respect, especially when the service is so terrible, and they are taking increasingly aggressive measures, nothing that benefits those of us who live on this island, already devastated by every measure they take.
Hola Soy Fidel, como tanto por meses la consigna de despersonalización y trastorno de identidad promovieron, ya no es el CUP la moneda del país o es el USD. Quienes fueron preso por comprar USD quedan absueltos???
Revolutionarily
Donald Trump
Ya no puedo ser Fidel, ya no sirve el CUP
We ordinary people can always cope. It's impossible to compete against the dollar when we rely solely on our salary and make the effort to maintain communication with our families. Those of us without family abroad are screwed, not to mention the widening social divide. For God's sake...
What you guys are doing now has no limits, without considering the limit of the oppression for this people, gentlemen, get out of here if you can't because now. Here we are all clear that what you guys are doing is only yours and the people should sink, it doesn't affect you at all. Keep stealing, the bastards always come to light for every ordinary Cuban. Keep going and see what people you will count on to continue maintaining your shamelessness and abuses. They will have their consequences, leaders.
Prices are not low, the Internet around the world is moving towards lower monthly packages, some organize packages and use is free all month long... well, another measure in favor of the humble, everything conspires against the worker, the retiree... one more measure than usual in recent years...
ETECSA DOESN'T REALIZE OR DOESN'T CARE THAT THEY DO NOT CHARGE IN USD, THEY INCREASE THEIR RATES WITH THE POOR CONNECTION SERVICE THEY HAVE AND ONE OF THE MOST AFFECTED ARE THE STUDENTS WHO OFTEN DO THEIR CLASSES, REVIEWS, AND GOOGLE SEARCHES THAT WAY, WE DON'T ADVANCE NO MATTER WHAT INVENTIONS THEY MAKE.
I totally agree, those of us who study are screwed. Cuba is a world power against illiteracy. You know, up to there. If you want more, pay for your studies in dollars, of course.
Regards…
for such measures, we hope
– that the service is not for millionaires because not everyone has a way to obtain the currency
– to improve the service provided
– that they don't set a one-month expiration date, since they'll be so demanding when charging for services that they'll at least expire after 365 days.
Regards…
for such measures, we hope
– that the service is not for millionaires because not everyone has a way to obtain the currency
– to improve the service provided
– that they don't set a one-month expiration date, since they'll be so demanding when charging for services that they'll at least expire after 365 days.
How are we going to live if every day the state itself does nothing but raise and raise prices? How are those medical students going to manage when they need to search for something and don't have the damn money to buy data, why not even working as a doctor, because the salary they have is miserable? Not all of us can afford the USD...
Yo soy jubilada me pagan 1776.00cup hasta cuando voy a estar sin poder comprar nada vergüenza deberían de darles que no tenemos ni siquiera para comprar alimentos y ahora quieren subir l Internet hasta cundo el abuso con este pueblo que no merece por lo que está pasando ,que no merece pasar por las vicisitudes de incompetentes que nos tienen undidos en la mas triste de las miserias estamos peor que los miserables de Victor Hugo,espero que esto no sea mas que chimes de pasillo pueblo no permitamos que nos sigan pusoteando hast cuando pueblo despertemos de está pesadilla.
Always harming ordinary Cubans. Until when? And then they talk about human rights.
Continue with your absurd measures and operations against the people, this is going to be screwed up for you.
Mr. Marrero claims that ETECSA has stopped raising foreign currency as a market; it only receives foreign currency in batches from abroad. I ask, how many years has that company been around since its founding? Are we fools? At this point, it justifies the lack of supplies such as batteries, antennas, etc. We know the blockade exists, but didn't a powerful company like that have a prevention plan? And the huge profits or wealth obtained before the COVID-19 disaster? Where did all that wealth go? What has happened to our country? I suggest Mr. Marrero be a little clearer with what he says and analyze in depth the disaster that is being unleashed in our country: mass exodus, distrust of current politics and its ideological system. On the other hand, I ask all trained and intellectual people not to attack those ETECSA executives. Our country has suffered the consequences of the blockade throughout history. The rulers of that country, the United States, know very well that it is the ordinary Cuban who is suffering these consequences. Being Cuban and as Cubans, we should strengthen our culture, identity, customs, and idiosyncrasies and save what is ours and defend our own and our family. We Cubans are the ones who command, and if we disagree with what is being debated in that assembly, let us let them know.
How to let these people know that when a citizen starts to make statements, he is quickly repressed or disappears for a long time.
The blockade truly affects us, but we have been suffering for years, but our guides, so to speak, have done nothing to get us out of the hole we are in. Their efforts have not been sufficient. In all countries of the world, there are limitations, but measures are always taken to move forward, and unfortunately, this will not be the case on our island. Each measure taken only further intensifies the blockade imposed by the American government, and who suffers is the people, not their leaders.
How eager are you for this shitty communism to finally fall???
Then put the main balance back in foreign currency. If that's how it gets into mom's phone, Liborio continues to pay the consequences.
Poor us, every day there are more laws that oppress us and overwhelm us. They are abusers. What right do they have when they don't even have the conditions? Shame on them.
ETECSA is a public limited company because it doesn't sell shares to more successful communications companies, and they share the monopoly on communications. In Cuba, it's easier to drown the people with high costs. The millions of dollars invested in the tourism sector should be invested in communications, a critical infrastructure for any country, much more so for this one that is under siege by the US. It seems like a joke in bad taste that the people should pay for the mistakes of the company's poor management.
Poor us, every day there are more laws that oppress us and overwhelm us. They are abusers. What right do they have when they don't even have the conditions? Shame on them.
And nothing was said about the quality of the service, a lot of increase and low quality of connectivity.
And the Cuban who does not receive recharges from abroad will no longer have the only entertainment that we Cubans have to cushion the blackouts and shortages that we face every day.
If they hate us so much, let them kill us en masse and that's it. It's better. We are the sheep.
To improve the internet, I think the service should be improved… until when will the abuse stop?
I don't know who's going to pay for that. Currently, it's almost impossible to connect. My packages are expiring, and I can't use them due to lack of connectivity and power. Also, if it's in dollars, only those who have family abroad and send them remittances will be able to get it. Every day, things get harder for us Cubans who get paid in Mexican pesos. And yes, I know that ETECSA says it doesn't have the money to fix things that break or to improve the infrastructure, but if they don't provide a service that can at least be consumed decently, how could they think of raising prices?
Of course, measures against the people. If they raise that, which is the only thing that entertains us here, should we launch the biggest complaint campaign you've ever seen?
These "comrades" can't think of a single fucking measure that would benefit the people.
Raising the price of internet when the service is already the most expensive in the world, and certainly the worst. Why, instead of raising prices for the already expensive and poor service they offer, don't they give up their privileges? Who would continue filling their bank accounts, living like sheikhs, paying for the whims of their children and grandchildren (Sandro Castro, etc.) at the expense of the people and those with relatives living abroad?
But what about those who don't have relatives abroad and pay for their internet out of pocket? How do they manage?
Trump needs to follow through on his threats and close everything down. Let's see what they're going to do.
It's a disgrace because when you top up your account from abroad in dollars, they change it to the national currency, so you can't buy the packages in that same currency.
Marrero surely has a very good connection to take these measures, but we don't have it and we waste our megabytes trying to connect. It's disrespectful to want to increase payments when we spend almost all the time without connection. Until when are you going to be with the # that ETECSA is not collecting what it needs? Please stop it. We already have the rope around our necks and standing on the bench, the only thing left is for them to take it away from us. Until when? They have to stop, increase the rates, when they don't provide good service.
The blackouts have limited Internet access, and the service is not only very slow but also inefficient.
Charging more for such a service is abusive because there are no options.
It's inexplicable to raise the price of an inefficient service. If there were competition right there, they'd go bankrupt. Since there isn't, customers pay more for poor service. Brilliant idea!
I think they can put international top-ups for unlimited internet like they have done before for 20 USD. This way, everyone who can can get their monthly top-up and at the same time make improvements to the infrastructure and try to check the antennas and put batteries in them so they work when the power outages occur, which are becoming more and more repetitive.
With what connection?
Do we have connectivity available everywhere?
If there was a connection I would keep my mouth shut, it's fine that they do it but WE DO NOT HAVE A NETWORK CONNECTION
And what pisses me off is that during the times when most people are supposed to be studying or working, there is no connection.
but on weekends it's a different story
I really don't understand
To increase the price of a service, it must be of quality. I have reported the poor connection in Alta Habana for more than 4 months, month after month, and the response is that it has already been reported. What are they going to do? Continue to shamelessly steal from me.
Yes, brother, they will continue to steal the money of the working people, which is not enough for anything.
I have Nauta Home, and I can tell you that it only worked wonderfully in the first year. I'm tired of complaining because they don't solve anything. It's the fault of the water, the cables, the blackouts. It's their fault, not anyone else's. They have us restricted because this is a country of misery for the people and of tastes for its leaders.
What they need to increase is food for the people who are starving.
I think that if they raise the price, the internet should be better because here in this country the internet is quite bad.
The reality is that ETECSA has lost its foreign currency reserves, and without foreign currency, you can't afford to pay for more bandwidth to provide internet, upgrade infrastructure, or buy batteries for antennas during power outages. Now, this measure is harsh on the low-income population. If it truly achieves the desired effect, it could significantly improve the quality of ETECSA's services in the medium term.
In my opinion, they should first improve the service, which is already terrible, and then raise the rates if necessary. I think that's how it should work so as not to inconvenience customers.
Excuse me, but you have more faith than the Pope. If all the profits received were for the exclusive use of the company, perhaps an improvement would be seen, but when the money is stolen by the government, it is impossible for this to advance.
Don't be naive, my friend, ETECSA is one of the companies that receives the most foreign currency from international top-ups. Nobody knows what they do with the money. It all belongs to them; that money ends up in other companies or other places that neither you nor I know about. What nobody knows is that the internet paid for in Cuba with Cuban pesos is currently of inferior quality to the one offered in USD.
The first thing is to provide quality internet service, because you buy a package and it lasts a few days and then you go away without even using it because the phones don't connect with the power problem, and Nauta Home is a different story. We donated to my house for three months without being able to use it due to a power shortage. They're just inventing nothing to improve the average person. They're struggling.
More solutions for state affairs at the expense of the economic situation the people are going through.
So much more bad news...all on Christmas Eve.
scammers is what they are
First, guarantee quality service, and stop thinking about squeezing the people, who can't handle the rates any longer.
si no hubieran quitado el cuc no no tendrían que hacer esto ahora, muy inteligentes,los que aprobaron eliminar el cuc
As I've already said, the average Cuban, who is the vast majority of Cubans, the majority of the Cuban people, who don't receive dollars, euros, or any other currency, always comes out worse and loses here. The Cuban regime does nothing to benefit the Cuban people.
Long live the dollar, thieves asphyxiating an entire people, more suffering for the people of Cuba who have been suffering for six decades.
It's a total disgrace. The other day I lost hours of internet usage on my Nauta Hogar because of the power outages. Who pays for these lost hours of unused internet usage due to the outages? What is ETECSA's response to this?
The first thing a company should do before raising prices is improve its service. Connectivity is poor and almost impossible at any time. It should also be said that an analysis should be done in some organizations that have excess staff without productive support. Finding money easily by raising prices is not what solves the problem because we also do not analyze people with low salaries, such as pensioners.
We will have to stop using such an important and useful service, in fact, it is already expensive for its poor quality.
The good thing is that we are used to lacking everything.
In what part do they say they are going to improve the connection for users who pay in whatever currency? I imagine that we workers can pay all of that with the salary that we professionals humbly earn.
Always for the benefit of the humble and for the humble. What a lack of respect and humanity. Not to mention the poor service they provide.
Everything is increasing, but I can't see anything that benefits workers whose salaries are in Mexican pesos. If they want to dollarize everything, start paying Cubans in dollars.
Another lack of respect and as always, we ordinary people are left harmed.
Mercy my God
In other words, internet access will be through the ration book. Improve the offerings and quality and stop making things more difficult. Don't you think what you're collecting is too little? We have the most expensive internet in the world in a country with the lowest wages in the world.
Since there is no electricity service, we are using the internet for entertainment every day and they are already thinking of raising prices. What they should do is lower them since we are using it as television.
I'm really left cold. The only thing that saves us from blackouts is that, to top it all off, they're going to increase them. We don't all have the same economy.
Since we don't have electricity, we are using the internet for entertainment every day and they are already thinking about raising prices. What they should do is lower them since we are using it as television.
How disrespectful... there's never even a connection in the first place...
The first thing is to provide quality service. Second, don't compromise the service every time there's an emergency. And consider increasing the costs of the services provided. There are also other demands that need to be addressed, but these must be done within an appropriate framework.
A cordial greeting