Cuba's communications monopoly, ETECSA, announced it will implement some "medium- and long-term" measures for certain sectors following price increases and top-up restrictions. What was discussed?The Cuban Telecommunications Company SA (ETECSA) announced that will implement a set of medium and long-term measures in response to dissatisfaction generated by the recent price increases and restrictions on recharging mobile data in Cuban pesos.
The announcement came after several days of meetings between ETECSA and representatives of the University Student Federation (FEU), in which more than 40 proposals prepared by students from various universities in the country.
The company created a multidisciplinary working group, divided into three subgroups —Operations, Commercial and Communication— to evaluate the "concernscup"actions" of young people and seek viable solutions, after student threats of "strikes and walkouts."
Luis Yoel González, vice president of the FEU of the University of Pedagogical Sciences and participant in the commercial subgroup, expressed his gratitude for the openness to dialogue: “Although there are still disagreements, we must recognize the efforts of the ETECSA workers. This experience allowed us to represent young university students and make concrete proposals to improve the service".
What ETECSA measures have been discussed among the student community?
Among the most notable ETECSA measures are: node virtualization, battery repair, elaboration of a manual for times of crisis, review of the communication strategy, and analysis of the pricing policies and data packages.
The possibility was also proposed that Parents can declare beneficiaries of lines acquired for their minor children, as a socially sensitive solution.
Tania Velázquez, CEO of ETECSA, praised the process: "More than a dialogue, it has been a frank and constructive exchange. We see real potential in these proposals to strengthen our relationship with our users and improve our services."
The proposals will be discussed shortly in the University Councils of each institution and, depending on their viability, they will be implemented progressively, in the "medium and long term" in coordination with the Cuban Telecommunications Company.
Keep reading on Directorio Noticias
Follow our channels WhatsApp, Telegram y Facebook.
Satellite Internet in Cuba: Which cell phones work with Starlink and how to find out - The Cuban peso continues to fall: see how much the USD, EUR and MLC us
- Dollar price today in Cuba: This is how it appeared on the informal market vs. the official rate
Let us know what you think:
9 comments
I support and approve all the concerns of university students. We are poor. Long live the FEU!!!!!
We do not understand that the Internet is not only for university use, that is, for studying. There are those who work there in addition to the services that Cuba provides, for example, the purchase of gasoline, which is done online, or the reservation of the palenque, a simple example, is only done online and cannot be in person. What are we talking about then?
What they should do is install Wi-Fi at home and mobile data on the street, and charge a fee like electricity and water.
The balance settled the snack for retirees and students
That measure of 1200 cup It's for the rich, and in a socialist country, we're all supposed to be equal. Poor are the retirees who gave their lives working for a meager pension.
etecsa,
For me the presidency is irresponsible, I don't know how many times I complain. I have a page of reports to 118 network supervisor, they never gave the management's phone numbers, mobile data, not to mention, for a year it has been going around like the test to go to the cosmo but I pay it and it didn't take long and they send me a payment message, now they sent me two recharges with foreign currency at the beginning of the year and I couldn't use it because it goes around, now I put in 6 gigabytes which are 6 thousand megabytes from June 1st it was fine for 3 days and now it's still going around and I have 4 gigabytes or 4 thousand megabytes that is impossible and then Mr. Marrero talks about imposing measures which the people are unhappy with, so if they don't have good service when we pay then someone is stealing
give our money, because I can't connect to mobile data and the nauta can't see the hours I spent and has to leave,
Hello, sorry, why don't you give minutes and messages? At least along with the 2 GB, it's very little for 1200. cup
Hello, because that other package, which is 1200, only gives 2 GB. It's very little because they don't give at least minutes and messages too.
If they make any changes, they should think carefully about them, carefully considering them because lately, the leaders of this country or those who have to make decisions seem to do so lightly, only bringing problems and discontent to the population. And as for Etecsa, they put pressure on them, and now they're bringing in less money, so these changes that are being announced are also for the betterment of the people. Thank you.