The Cuban Telecommunications Company (ETECSA) has informed its external international recharge partners of a pause in the recharge service due to planned maintenance.
Maintenance work is expected to begin at 7:00 p.m. this Friday, October 25, 2019, and continue until 11:59 p.m. local time on Saturday, October 26, 2019.
During planned maintenance, Cubacel top-up services, Nautas top-ups, and prepaid landline phone payments from abroad will be affected.
Important information for our customers. This Saturday, October 26, 2019, work will be carried out to improve the sales management system. #CubacelOnline pic.twitter.com/oon2JnCEE1
— Cubacel (@Cubacel_ETECSA) October 25, 2019
We advise all interested parties who wish to use the top-up service in the next few hours to do so before 7:00 p.m. Cuban time.
The following services in Cuba are also affected:
- USIM Change
- Change of Number
- Lock / Unlock
- Sending SMS to 2266
- Some Features of the My Cubacel Portal
We remember that the next lunes, the last Cubacel promotion of this month begins, giving away a 40 bonus CUC for all international top-ups made from October 28 to November 2 with a minimum amount of 20 CUC and a maximum of 50 CUC.
We recommend checking our list of top-up sites to Cuba, organized by the most affordable price:
Cubacel Recharges: List of Sites with the Best Prices
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