CADECA (Currency Exchange) customers have expressed concerns about the process of purchasing foreign currency in Cuba and the calculation of exchange rates, according to conversations in the entity's official Telegram chat.
One of the most frequently asked questions is how to calculate the euro exchange rate when you have a ticket assigned to purchase foreign currency. One user asked directly: "How can you calculate the EUR exchange rate for a Ticket?" CADECA responded: "I can't say for a Ticket; we no longer operate through that app."
How to exchange euros for Cuban pesos, according to CADECA
However, they explained that the exchange rate offered by the Transfermóvil application It is not the one from CADECA, but rather that of the client's Cuban bank, which creates confusion among those who use this app as a reference. The institution added: "To better understand, $100 USD is equivalent to 12,360 CUPTo find out how many euros it can buy, divide 12,360 by the euro exchange rate.”
This type of information is of interest to Cubans, especially when access to foreign currency is limited and power outages disrupt purchasing processes. In another conversation, a user reported that she was unable to complete her purchase at the CADECA headquarters in Ferreiro due to a power outage. The organization responded that she should report back the next day and explain that she was part of the shifts affected by the power outages.
The situation also raises questions about available payment methods. In response to a user who asked if she could pay with Transfermóvil without carrying a physical card, CADECA was emphatic: "No, you must carry a card or cash; those are the only two payment methods we have."
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13 comments
Good afternoon, I thought the change to Transfermovil would improve the queue, but what's worse is that I signed my husband up in May of last year before the migration, and the way the queue is going, he won't be able to buy anything until 2026. What's the logic behind the change? I think it was for the worse.
I know, baby
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How is it understood that the tobacco company assigns a certain amount of MLC to the producers who charge 24 CUP and they resell them at the black market price to those who defend this measure against the illicit enrichment of those who approved it.
Good evening, can someone responsible explain how the queue for transfermovil works today, since the queue numbers are increasing instead of decreasing. I check my 4 numbers and it is the same as my individual one and it never tells me how each turn is going. Tiker worked very well because it was changed and you wrote to it and it gave you answers. Please, I have been waiting for my turn for two years and we have not made any progress.
One question we have is where I'm in the queue. There's a fixed number and another that keeps going up, that is, higher.
There are really many situations that are not understood.
For example, on Saturday I checked my appointment and it was 4076, and today I checked again and it was 4096. How is it possible that instead of decreasing, it's increasing? I think they're making some kind of mistake.
physical dollar or euro or card
How can I know how the shift numbers are running so I know when it's my turn?
How can I find out my number to know how it is progressing and how long it may take for my purchase?
What kind of stupidity. How is it possible that Cadeca works with money and has nothing to do with the applications the bank uses, when the banks perform the same operations as Cadeca? Right now, you go to the bank and can exchange foreign currency for another, even for the Cuban peso, the same thing Cadeca does. In the end, Cadeca's money goes to the banks, and the banks' money goes to Cadeca. They're eager to make someone who doesn't deserve it suffer.
bt I asked at Cadeca de Ferreiro and they will not assign me any shifts until 31/3/2025 and they haven't assigned me a shift yet
How can we buy dollars? The misinformation and counter-information continue to take advantage of this. We really need Fidel and Che Guevara.
No no no demons are not summoned that can appear