What happens to Internet access at Cuban airports during a blackout?

A recent user inquiry about internet access at Holguín's Frank País International Airport during power outages is sparking interest among travelers planning a visit to Cuba. 

The question was clear: “Hello, when the power goes out at Frank País, do people there lose internet?” The official response from the airport indicated that, in the event of power failures, they have backup generator sets that guarantee the functioning of essential services. 

Internet connection at this airport, as in most of the country, is via Wi-Fi, so it is not completely free from impacts in the event of contingencies. “It is not exempt from inconveniences occurring. In this situation, it should be reported to the shift manager and the IT department will work to resolve it as soon as possible,” they added in their report. professional .

Poor Internet Connection in Cuba: What to Do?

The consultation is due to the energy problems facing Cuba, where prolonged blackouts are becoming more frequent. In these cases, ETECSA, the state-owned telecommunications company, recommended that mobile phone users configure your devices to the 2G network, since this network consumes less energy and can remain operational under adverse conditions.

Generally, Cuba offers 30 minutes of free Wi-Fi in all its international airports., according to the official Cuba Travel website. In addition, tourists can purchase the Cubacel Tur line, which offers 6 GB of data, 100 minutes of calls and 100 SMS for 30 days, and can be picked up at airports or ETECSA points throughout the country.

According to this official information, there are also prepaid navigation cards (30 minutes, 1 hour or 5 hours), which can be used in public Wi-Fi zones or in 4 and 5 star hotels, where access is usually included in the services.