Can you buy dollars by wire transfer in Cuba? CADECA responds. 

The purchase of dollars and other currencies in Cuba continues to generate discontent and doubt among the population. 

Many users have asked questions about the process, payment methods, and delivery of dollars and other currencies on CADECA's official Telegram channel. In this article, we provide a summary of some of the most frequently asked questions and the answers provided directly by the organization.

Can I pay by bank transfer when purchasing foreign currency at CADECA?
The answer is clear: no. As CADECA explained in its official channel, "Payment for foreign currency purchases can only be made with a magnetic card or in cash. CADECA does not accept electronic transfers." That is, although the use of wire transfers is common in many transactions within the country, it is not permitted in this case.

Can I use the bank card where my salary is deposited to pay?
Yes. Despite the restriction on electronic transfers, CADECA has confirmed that payments can be made with the card associated with the salary account: "Yes, you can," was its brief but categorical response to this concern.

What happens if I have an appointment to buy dollars, but I changed my phone number?
This is one of the most common problemsuneamong those who book digital appointments. One user reported that after selling their phone line with a reserved appointment and then purchasing a new SIM, they were unable to submit a new request. CADECA responded that "you already have a reserved appointment; to cancel it, it must be exclusively for the number of the line you sold."

Does CADECA continue to deliver dollars in cash or only credit them to the card? MLC?
At the end of May, they began to circulate rumors on social media about a supposed change in the foreign currency delivery policy, where some branches would only be depositing money into cards MLC Instead of handing it over in cash. However, CADECA denied these reports and clarified that "the delivery is in cash," and that the buyer can choose whether to have the amount in hand or on their card.

Why are there differences in exchange rates between CADECA and banks?
Doubts also arose about the difference between the value of the Canadian dollar in CADECA (86 CUP) and the one offered by some banks (73 CUP). In this regard, the entity explained that "The exchange rate at CADECA is different from that at the bank.” 

Are foreign currency purchase slots granted every day?
According to CADECA, appointments are granted daily, but they are subject to technical conditions, such as electricity service: "Yes, to the extent possible, as long as the electricity supply allows."

So, if you're in Cuba and need to buy dollars or other currencies through CADECA, it's important to stay tuned to official channels. Payments via wire transfer are not permitted, but you can use your own payroll card. Furthermore, despite rumors, dollars and other currencies are still being distributed. MLC in cash and the shift process continues with its usual limitations, due to frequent power outages on the island.