Viajes Cubanacán offers assistance in various ways throughout Cuba. Through Sales Promoters at Tourism Bureaus, they are required to provide objective information, advice, and recommendations to all clients from the moment the sale begins.
The agency works through tour guides during the trip. When they stay in hotels with the clients, they become the clients' main representatives in front of the hotel. The guide must always be accessible at all times of the day or night.
At boarding points, whether it's a hotel, a park, or a plaza, there should also be people assisting customers.
In our directory, you'll find the names of the people responsible for assisting guests during their stay at the hotel. Several of them are Sales Promoters and are located in the Tourism Office, which is usually located in the hotel lobby. Others have been specifically designated for this role and will periodically visit the hotels they have been assigned.
Tourist offers from Cuban hotel chains
Additionally, it has been decided to publish the names, responsibilities, and phone numbers of other people from Cubanacán Travel companies in each tourist center who serve as guide managers, sales promoters, and assistants.
| SAGEBRUSH | |||
| POINT OF SALE | ADDRESS | PHONE | PROMOTOR |
| BT Bauta | Fast CUPET Bauta, Central Highway, Bauta | 47 37 4721 | Jaquelin Díaz Ayala |
| BT San Antonio de los Baños | 41st Street between 56th and 58th, San Antonio de los Baños | 47 38 2333 | Yuseth Roque |
| BT Guira de Melena. | Calle 86 corner 85, Guira de Melena. | 47 42 4806 | Nieves Marisela García |
| BT Artemis | 50th Street between 23rd and 25th, Artemisa | 47 36 6525 | Karla Corral |
| HAVANA | |||
| POINT OF SALE | ADDRESS | PHONE | PROMOTOR |
| BT H. Meliá Habana | 3rd between 76th and 80th Miramar, Playa | 7 204 3170 7 204 1048 | Any García / José Monzón / Miladys Ledesma / Marissa Mestre |
| BT H. Commodore | 3rd and 84th, Miramar, Playa | 7 204 2323 7 204 8007 | Ketty Morales / Alexander Dominguez / Miriam Aquino / Ileana Leyva |
| BT C. Commercial La Puntilla | 1st and Final Avenue, Beach | 7 212 5888 | Yensi Herrero |
| BT C. Commercial Palco | 188th Street between 5th and 1st Avenues, Playa | 7 273 2238 | Hortensia Sanchez |
| BT H. Aquarius | 5th Ave and 248th, Marina Hemingway Residential, Beach. | 7 204 7628 | Yudaisi Cabrera / Anisia Faz |
| BT Western Branch Office | 41st Street No. 2213, between 22nd and 24th, Playa | 7 204 6552 Ext. 127 | Belquis León Ulloa |
| BT H. Melia Cohiba | Walk between 1st and 3rd, Vedado, Plaza | 7 834 4593 7 838 2903 | Eduardo Carreras/ Ana T. San Campos / Sonia Díaz / Rosario Morgado |
| BT H. Vedado | O Street, corner of 25th, No. 244, Plaza | 7 831 5222 | Enrique Vázquez / Zoila Cabrera |
| BT H. St John s | O Street between 23rd and 25th, Plaza | 7 838 1776 | Ana L. Ramada / Marieta Pérez |
| BT H. Capri | 21st Street between N and O, Vedado, Plaza | 7 838 3001 | Rosa Lidia Bermúdez / Lena Salfrant |
| BT H. Bella Habana Airport | Independence Avenue, corner of Conill, Nuevo Vedado, Plaza | 7 883 4202 | Daima Falcón / Avelino López |
| BT C. Comercial Focsa | 17th Street No. 55 between M and N, Vedado, Plaza | 7 838 2562 | Yeney Díaz |
| BT H. Deauville | Galiano and San Lázaro, Central Havana | 7 866 7563 7 860 8814 | Marieta García / Maydalis Estevez / Leticia Monnar / María Soto |
| BT C. Comercial Ultra | Reina Street No. 109 between Rayos and Ángeles, Downtown Habana | 7 861 3055 | Lucía Correa |
| BT Shopping Center Charles III Square | Carlos III Avenue at the corner of Árbol Seco, Downtown Habana | 7 873 2133 | Damaris Valdivieso/ Yaumar Graveran / Maria Elena Herrera |
| BT H. Plaza | Ignacio Agramonte No. 267, Old Havana | 7 866 4027 7 866 6348 | Odalys Sabina / Mariola López / Anixa Rodríguez / Norka González |
| BT Cruise Terminal | San Pedro No. 1 Sierra Maestra Pier, Havana Old | 7801 1252 | - |
| BT Palace of Crafts | Cuba Street No. 64 between Peña Pobre and Cuarteles, Casas Particulares Old Havana | 7 801 6171 | Ileana Duguet |
| BT H. Tropicoco | Banderas Avenue and Las Terrazas, East Havana | 7 796 0253 | Oraida Machado |
| BT. C ECLO | 41 and 42 Beach | - | Marieta González |
| BT C. Commercial La Sirena | 51st avenue corner of 132, Marianao | 7 279 1110 | Claudia Esponda |
| BT T3 Airport | Independencia Avenue, s/n, Km. 15 1/2 between Van Troi and 343, Boyeros | 7 649 7280 7 649 1156 | Juana Valdés / Eloisa Alemán / Ileana Chacón / Fernando Maura |
| BT T. Santiago de las Vegas | 13th Street between 4th and 6th, Santiago de las Vegas | 7 642 6046 | Yessi Claudia Alonso |
| BT T. de Boyeros | Independencia Avenue between 321st and 323rd | 7 683 5940 | Malena Jiménez |
| BT 23 and P | 23rd Street and P No. 64, Vedado, Cubana Building Aviation, Vedado, Havana | 7 835 1111 7 835 3333 | Aivlis Portela |
| WEST BRANCH | |||
| CARGO | CORPORATE | PHONE | NAME |
| Director | [email protected] | 7 204 1658 | Yoelkis Salazar Rivery |
| Commercial Deputy Director | [email protected] | 7 206 9687 | Perla Errasti Hernández |
| Deputy Director of Domestic Market | [email protected] | 7 204 1468 | Maria de Mercedes |
| Deputy Director of Operations | [email protected] | 7 206 9688 | Miguel A. Arista-Salado |
| MAYABEQUE | |||
| POINT OF SALE | ADDRESS | PHONE | PROMOTOR |
| BT San José | 45th Avenue between 64th and 68th, San José | 47 86 2028 | Ma. Yudith Cortés |
| BT Quivicán | 23rd Street between 20th and 22nd Streets, Quivicán Cinema Theater | - | Mayté Mena González |
| BT San Nicolás | Ave 55 no. 3614 between 36 and 38. San Nicolás. Mayabeque | - | Odalys García |
| BT Batabanó | 64th Street No. 7304 between 73rd and 75th, Batabanó | - | Lorena Monterrey |
| BT Güines | 77th Street corner 94th Street, Güines. | 47 52 2222 | Sheila Llano García |
| VARADERO | |||
| POINT OF SALE | ADDRESS | PHONE | PROMOTOR |
| BT H. Sun Beach | Sun Beach Hotel | 45 61 4387 | Maria T / Leslie / Ines / Jenni / Mara Lipiz / Yoselin / Maira / Adialis / Simeon / Frank / Rosa M / Ana Marta / Diana / Taimy |
| BT H. Palma Real | Hotel Palma Real | 45 66 7322 | Maira / Adialis / Simeon / Frank / Rosa M / Ana Marta / Niosva / Taimy / Denni / Duquesne / Carlos Avila / Lazara / Barbara / Ana Luisa |
| BT H. Club Tropical | Hotel Club Tropical | 45 61 4587 | Carmela / Mario Bello / Yohandra F / Isis / Mirla / Yudhit / Orelbis / Lilian / Mariloly / Leslie / Ines / Jenni |
| BT H. Acuazul | Hotel Acuazul | 45 61 4586 | Niosva / Taimy / Marlen / Duquesne / Carlos Avila / Carlos U / Barbara / Ana Luisa / Tamara / Myrna N / Carmela / Carmona / Mario Bello / Yohandra F |
| BT H. Tuxpan | Hotel Tuxpan | 45 66 7135 | Isis / Mirla / Yudhit / Orelbis / Leidi Laura / Mariloly / Maria T / Leslie / Ines / Jenni / Mara Lipiz / Yoselin / Maira / Adialis |
| BT H. Bella Costa | Hotel Bella Costa | 45 66 7177 | Tamara / Myrna N / Carmela / Carmona / Mario Bello / Yohandra F / Isis / Mirla / Yudhit / Orelbis / Denni / Mariloly / Maria T / Leslie |
| BT H. Caribbean Breezes | Hotel Brisas del Caribe | 45 66 8169 | Marlen / Duquesne / Carlos Avila / Carlos U / Barbara / Ana Luisa / Tamara / Myrna N / Carmela / Carmona / Mario Bello / Yohandra F / Isis / Mirla |
| BT H. Starfish Varadero | BT H. Starfish Varadero | 45 66 8263 | - |
| BT H. Melia Varadero | Meliá Varadero Hotel. Las Morlas Highway, Varadero | 45 66 7192 | Lazara / Yohandra F / Isis / Mirla / Yudhit / Orelbis / Lazara / Mariloly / Maria T / Leslie / Ines / Jenni / Mara Lipiz / Yoselin |
| BT H. Melia America | Meliá América Hotel | 45 66 7178 | Mara Lipiz / Yoselin / Maira / Adialis / Simeon / Frank / Rosa M / Ana Marta / Niosva / Taimy / Mirna R / Duquesne / Carlos Avila / Carlos U |
| BT H. Royalton Hicacos | Royalton Hicacos Hotel | 45 66 8936 | Simeon / Frank / Rosa M / Ana Marta / Niosva / Taimy / Marlen / Duquesne / Carlos Avila / Carlos U / Barbara / Ana Luisa / Tamara / Lazara |
| BT H. Sol Palmeras | Sol Palmeras Hotel. Las Morlas Highway, Varadero | 45 66 7179 | Rosa M / Ana Marta / Niosva / Taimy / Jeiline / Duquesne / Carlos Avila / Carlos U / Barbara / Ana Luisa / Tamara / Myrna N / Carmela / Carmona |
| BT H. The Cactus | Hotel Los Cactus | 45 66 7054 | Ines / Jenni / Mara Lipiz / Yoselin / Maira / Adialis / Simeon / Frank / Rosa M / Ana Marta / Niosva / Taimy / Marlen / Duquesne |
| BT H. Memories Jibacoa | Hotel Memories Jibacoa | 47 29 5241 | Adiela / Carlos U |
| BT H. Iberostar Varadero | Iberostar Varadero Hotel. Las Morlas Highway KM 17 1/2, Varadero | 45 66 7616 | Carlos Avila / Carlos U / Barbara / Ana Luisa / Tamara / Myrna N / Carmela / Carmona / Mario Bello / Yohandra F / Isis / Mirla / Yudhit / Orelbis |
| BT H. Blau Varadero | Hotel Blau Varadero | 45 66 2046 | Barbara / Ana Luisa / Tamara / Myrna N / Carmela / Carmona / Mario Bello / Yohandra F / Isis / Mirla / Maria T / Orelbis / Lilian / Mariloly |
| BT H. Melia Las Antillas | Meliá Las Antillas Hotel | 45 66 8576 | Lilian / Mariloly / Maria T / Leslie / Ines / Jenni / Mara Lipiz / Yoselin / Maira / Adialis / Simeon / Frank / Rosa M / Ana Marta |
| BT 30th Street and 3rd. | 30th Street. Varadero | 45 66 7856 | Elisbet / Jeiline / Remis |
| BT T. Puerta del Sol | Puerta del Sol Store | 45 52 3992 | - |
| BT Servicupet Caribbean Sea | Servicupet Caribbean. Columbus | 45 31 2450 | Damayanti |
| BT Cafeteria Cubanacán | Cubanacán Cafeteria. Jaguey | 45 91 3692 | Yaquelin / Cheilan |
| BT Variety Store | Store, Varieties. Matanzas | 45 25 3686 | Dayana |
| Varadero Branch | |||
| CARGO | CORPORATE | PHONE | NAME |
| Director | [email protected] | 45 66 7061 Ext:111 | Rolando Marichal Pineda |
| Commercial Deputy Director | [email protected] | 45 66 7061 Ext: 136 | Velio Barrera Victoria |
| Deputy Director of Domestic Market | [email protected] | 45 61 4589 | Diosdado Quintero Garcia |
| Deputy Director of Operations | [email protected] | 45 61 1446 | Ernesto Oliva Gonzalez |
| HUNDRED FIRES | |||
| POINT OF SALE | ADDRESS | PHONE | PROMOTOR |
| Hotel Rancho Luna-GC | Rancho Luna Highway, Km 17. Cienfuegos | 43 54 8038 | Mildrey del Sol Suárez |
| Prado Office | 37th Street #5022 Between 50th and 52nd Streets, Cienfuegos | 43 55 1191 Ext. 103 | Omara Hernández Fernández |
| Boulevard Office | 54th Street Between 29th and 31st Streets, Cienfuegos | 43 551680 | Juana Manzano Pérez |
| CIENFUEGOS OFFICE | |||
| CARGO | CORPORATE | PHONE | NAME |
| Director | [email protected] | 43 55 1677 Ext. 101 | Ana Elvira Gómez Reyes |
| Commercial | - | - | - |
| Intern market | - | - | - |
| Operations | [email protected] | 43 55 1677 Ext. 102 | Alberto Aguileras Alvarez |
| VILLA CLARA | |||
| POINT OF SALE | ADDRESS | PHONE | PROMOTOR |
| BT. Santa Clara Branch | Colón No 101, corner Candelaria, SC, VC | 42 20 5189 | Alice Bravo |
| BT. Sagua | Palmares Cafeteria Café Real | 42 66 4916 | Adriana López Cabrera |
| BT. Hotel Los Caneyes | Eucalipto Highway Km 1 | 42 20 6183 | - |
| BT. Hotel Central | Hotel Central. Vidal Park | 42 22 7547 | Ileana Valdés |
| VILLA CLARA OFFICE | |||
| CARGO | CORPORATE | PHONE | NAME |
| Director | [email protected] | 42 22 5777 | Abel Fleitas Alvarez |
| Commercial | [email protected] | 42 21 0347 | Yaima Fajardo Fernández |
| Intern market | - | - | - |
| Operations | [email protected] | 42 21 0347 | Ernesto del Valle |
| SANCTI SPIRITUS. TRINIDAD | |||
| POINT OF SALE | ADDRESS | PHONE | PROMOTOR |
| Hotel Ancón | Ancón Peninsula | 41 99 6223 | Carlos Alonso |
| Hotel Trinidad del Mar | Ancón Peninsula | 41 99 6318 | Maria Julia Peña |
| Hotel Costa Sur | Ancón Peninsula | 41 99 6608 | Carlos Alonso |
| Universe Stores | José Martí Street between Colón and Francisco Javier Zerquera | 41 99 6142 | Maria del Pilar Arbolaez |
| the begonias | Maceo Street S/N Corner Simón Bolívar | 41 99 6736 | Yanaika Rodríguez |
| Cubanacán Office | Vicente Zuyama Street #13 Between Pablo Pich Girón and Conrado Benítes | 41 99 6320 | David Arteaga Gonzáles |
| BT Colón Delegation Cubanacan | Frank País Street between Colón and Mercedes Streets | 41 99 4981 | Roxana Garcia |
| TRINIDAD OFFICE | |||
| CARGO | CORPORATE | PHONE | NAME |
| Director | [email protected] | 41 99 6302 | Lumay González Marín |
| Commercial | [email protected] | 41 99 6320 | Mauricio Novoa |
| Intern market | - | - | - |
| Operations | [email protected] | 41 99 6320 | Liván Pérez |
| King's Gardens. Cayo Coco | |||
| POINT OF SALE | ADDRESS | PHONE | PROMOTOR |
| Pullman Cayo Coco Hotel | Las Coloradas Beach, Cayo Coco, Morón, Ciego de Ávila. | 33 30 7148 | Dairamé Díaz González |
| Meliá Cayo Coco Hotel | Hotel Avenue, Cayo Coco, Morón, Ciego de Ávila. | 33 30 1158 | José Agustín Gordillo Cepero |
| Hotel Sol Cayo Coco | Hotel Avenue, Cayo Coco, Morón, Ciego de Ávila. | 33 30 1626 | Raúl Marichal Medina |
| Iberostar Mojito Hotel | Hotel Avenue, Cayo Coco, Morón, Ciego de Ávila. | 33 30 1037 | Iralis Alfonso Díaz |
| Tryp Cayo Coco Hotel | Hotel Avenue, Cayo Coco, Morón, Ciego de Ávila. | 33 30 1325 | Yaleidy Hernández López |
| Iberostar Colonial Hotel | Hotel Avenue, Cayo Coco, Morón, Ciego de Ávila. | 33 30 1034 | Adalberto López López |
| CAYO WILLIAM | |||
| POINT OF SALE | ADDRESS | PHONE | PROMOTOR |
| Iberostar Daiquiri Hotel | Cayo Guillermo, Morón, Ciego de Ávila. | 33 30 1633 | Niurka Rodríguez Báez |
| BLIND MAN OF AVILA | |||
| POINT OF SALE | ADDRESS | PHONE | PROMOTOR |
| Hotel Rueda | Independencia Street, corner of José María Agramonte S/N, Ciego de Ávila. | 33 21 2600 | Jorge Félix Carrazana Castañeda |
| HUMMOCK | |||
| POINT OF SALE | ADDRESS | PHONE | PROMOTOR |
| Hotel Morón | Tarafa Avenue S/N, % 10th and 6th Street, Morón, Ciego de Ávila. | 33 50 4720 | Leydis Camejo Morales |
| Marti Park | Tarafa Avenue, between Sergio Antuña and Coronel Cervantes, #390, Morón, Ciego de Ávila. | 33 50 2687 | Rotary |
| JARDINES DEL REY BRANCH | |||
| CARGO | CORPORATE | PHONE | NAME |
| Director | [email protected] | 33 30 1016 | Arlettys Luna Salinas |
| Commercial Deputy Director | - | - | - |
| Deputy Director of Domestic Market | - | - | - |
| Deputy Director of Operations | [email protected] | 33 30 2106 33 30 1222 | Leordany Martínez Córdova |
| CAMAGUEY | |||
| POINT OF SALE | ADDRESS | PHONE | PROMOTOR |
| El Encanto Bureau | Maceo Street corner Gral Gómez, Camagüey | 32 28 7892 | Rinier Cortada Mujica |
| The Bamboo Bureau | República Street corner San Esteban, Camagüey | 32 29 7374 | Rose Mary Pedrosa Conde |
| Grand Hotel Bureau | Hotel Gran Hotel, Maceo Street, Camagüey | 32 28 7897 | Ladisley Ortiz Guerra |
| El Floridita Bureau | Central Highway and Florida Park, Florida, Camaguey | 32 51 8386 | Idainis Roque Guerra |
| The Bigornia Bureau | República Street corner Correa, Camagüey | 32 29 8082 | Carlos Raudel Betancourt |
| Charity Bureau | Central Highway and Cuba Street, Camagüey | 32 28 3983 | Yamila Agramonte Herrera |
| Mayanabo Hotel Bureau | Santa Lucía Avenue, Santa Lucía Beach, Hotel Mayanabo, Nuevitas, Camagüey | 32 36 5279 | Grisel López Olazábal |
| CAMAGÜEY OFFICE | |||
| CARGO | CORPORATE | PHONE | NAME |
| Director | - | - | - |
| Commercial | [email protected] | 32 252294 | Yohan Yordis Sánchez |
| Intern market | - | - | - |
| Operations | [email protected] | 32 252294 | Amelia Antelo Acosta |
| THE PEARS | |||
| POINT OF SALE | ADDRESS | PHONE | PROMOTOR |
| Cadillac Hotel Bureau | Colon Street and Martiano Park, Las Tunas. | 31 34 1730 | Luis Alberto Pérez |
| The Era Store | Vicente García Esquina February 24 | 31 34 5753 | Ismary Veloz |
| HOLGUÍN | |||
| POINT OF SALE | ADDRESS | PHONE | PROMOTOR |
| Cubanacán Travel Agency | Villa Turey Guardalavaca Beach | 24 43 0159 | Zoraida Pozo |
| Atlantic Hotel | Guardalavaca Beach | 24 43 0257 | Jorge Luis Rodriguez |
| Hotel Las Brisas | Guardalavaca Beach | 24 43 0414 | Raquel Garcia |
| The charm | Freedom and Luz Caballero and Martí. Holguín. | 24 45 3170 | Yohandra Hailé Almaguer |
| Crystal Peak | Freedom, Martí Corner. Holguín. | 24 45 4912 | Yenisley Ramírez |
| The Begonia | Maceo, between Frexes and Martí. Holguín. | 24 47 1282 | Yorny Rodríguez |
| Ibero House | Arias 161 % Libertad and Maceo, Holguín | 24 42 1602 | Nayibis Fajardo |
| International Airport | Central Highway via Bayamo, S/N. Holguín. | 24 45 8881 | Hector Cosme |
| The bell | Libertad No. 195 between Martí and Frexes. Holguín. | - | Damiana Peña |
| Bussiness center | Central Highway No. 11/Martí and Holguín Street | 24 47 4167 | Arianna Gladys Ovens |
| Bureau Island of Cuba | Flor Crombet # 708 / Bayamo and CM de Cespedes | - | Yeremis Betancourt |
| WIS / Saga / Caribbean | Guardalavaca Beach | 5 285 5397 | Miguel Angel Suarez |
| EAST BRANCH | |||
| CARGO | CORPORATE | PHONE | NAME |
| Director | [email protected] | 24431130 | Yadismir Saavedra Pérez |
| Commercial Deputy Director | [email protected] | 24430369 | Yuxandra Sánchez López |
| Deputy Director of Domestic Market | - | - | - |
| Deputy Director of Operations | [email protected] | 24430471 | Miriam Expósito Calzadilla |
| GRANMA | |||
| POINT OF SALE | ADDRESS | PHONE | PROMOTOR |
| Bayamo Commercial Office | Maceo E/ General García and Donato Mármol, Bayamo | 23 42 1521 | Daniel Alexander Santos / Blanca Acuña |
| Manzanillo | Marchán E/ Maceo and Mazó, Manzanillo | 23 55 9990 | Liudmelis Espinosa |
| The waterfall | General Calixto Garcia No.80 E/Avenida 26 de Julio and Donato Marmol, Jiguaní | - | Angel Antonio Rivero |
| SANTIAGO DE CUBA | |||
| POINT OF SALE | ADDRESS | PHONE | PROMOTOR |
| Central Agency | M Street between B Street and Las Américas Avenue | 22 64 1517 | Riset Gonzalez |
| Melia Santiago Hotel | M Street between 4th Street and Avenue of the Americas | 22 64 1606 | Yohany Abreu |
| Hotel Las Americas | Avenida de las Américas s/n Ferreiro | 22 68 6469 | Grettel Martinez |
| Iberostar San Felix Hotel | Enramadas e/ San Pedro and San Felix | 22 68 7056 | Yanet Lora |
| Iberostar Casagranda Hotel | Heredia No. 201 corner San Pedro | 22 68 7482 | Liena Rodriguez |
| TRD Store Plaza de Marte | Pizarro (Extension) s/ne/ Escario y Garzón | - | Adelaida Concepción |
| La California Store | Enramadas between Calvario and Carnicería | 22 62 6461 | Jessica Romero |
| Santiago Airport | Airport Highway End | 22 69 1262 | Osmany Díaz |
| Casas Particulares Baracoa | Martí Street No. 167 between Ciro Frias and Céspedes. Casas Particulares Baracoa | 21 64 4383 | Yanieska Cruzata |
| Latin Sun | M Street between B Street and Las Américas Avenue | - | Rachel Martinez |
| Politours | M Street between 4th Street and Avenue of the Americas | 22 64 7917 | Mylene Batista |
| Solways | M Street between 4th Street and Avenue of the Americas | 22 64 4848 | Rodrigo Castillo |
| SANTIAGO DE CUBA OFFICE | |||
| CARGO | CORPORATE | PHONE | NAME |
| Director | - | - | - |
| Commercial | [email protected] | 22 64 1752 | Yetsy Lezcano Jimenez |
| Intern market | - | - | - |
| Operations | [email protected] | 22 64 3445 | Mirocles M. Alcina Molaniazov |
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