At the Spanish Consulate General in Miami, the demand for appointments related to the Democratic Memory Law (DML) has generated dissatisfaction among applicants, mostly Cubans.
The main complaints center on the difficulty in accessing appointments and the lack of response from the consulate, both by mail and by phone.
One of the main frustrations is that, despite having the necessary credentials to request an appointment, many users are unable to obtain an available date. When trying to access the booking system, the constant message is that there are no appointments available.
This situation has led many to seek alternative solutions, such as logging in at unusual times, such as early morning, or trying different devices and internet networks.
Some have better luck
Some users have gotten an appointment after several attempts, which has given hope to other applicants. One mentioned case managed to get an appointment at 4 AM, while another user claimed to have found availability at 10:30 AM one day by checking by chance.
However, these cases appear to be the exception rather than the rule, which maintains widespread frustration among users.
In various Facebook groups and other social media, some applicants have complained about the consulate's lack of response when attempting to contact them by phone or email, further exacerbating the situation.
Despite this, users recommend continuing to try, as it is possible to find an available appointment at some point, although there is no clear formula for achieving this.
Users suggest checking the appointment system regularly and at different times, as cancellations from other applicants could unexpectedly free up spaces. In the meantime, the community continues to share tips and support each other in finding a solution.
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4 comments
I've been searching for the required documents for a month and a half, from my grandmother's onward, and the folios have been destroyed in my country. Luckily, we have perfect copies from 1. The countless inconveniences led me to high blood pressure crises two weeks ago, among doctors. Thank God, this nightmare will be over next week, and they will send them to me apostilled and legalized from my country. It mortifies me to see this news, that my documents will expire after being apostilled and legalized due to the impasse you point out at the Spanish Consulate in Miami. Furthermore, by sending them via technology, you lose three months without knowing whether or not they were accepted to schedule an appointment. My goal is my two daughters and my three grandchildren, who are also looking for their documents. Please keep me informed about what alternatives the Consulate in Miami offers to resolve this impasse. I personally went to the headquarters in Le Je.une But it's impossible to get in without an appointment. I don't want to imagine losing everything I've invested, only for it to be for nothing. It's definitely impossible to contact anyone; if there are no appointments available, it's a waste of time and money. Thank you.
God...they should provide the credentials and, at the same time, make an appointment for the interested party. Done, many problems and annoyances would be resolved.
I don't understand why it's so difficult. It seems like we're processing something in Cuba, where everything is difficult and stressful due to the lack of interest in a system that doesn't work. I don't understand why it's so difficult at the Spanish consulate in Miami.
I've been trying to get an appointment for days, but it's impossible. This process has an expiration date. I don't understand why it's so difficult. It seems like we're processing something in Cuba, where there's no responsibility for work or desire to make things work.